For building communication infrastructure, such as complete GSM or broadband networks for installing and maintaining communication equipment such as routers, PBXs, base stations etc, there is a need to have complete control over your resources. They have to be planned and scheduled to manage different operations such as installations, corrective or preventive maintenance and planned field assistance.

In addition to that, the major paradigm Internet of Things will dramatically increase the need of field service within a number of industry sectors like

  • Infrastructure - a number of Smart Road initiatives are being rolled out with its smart signs, sensors built-in into the road to measure temperature/humidity/traffic intensity, smart lights, smart signs etc.
  • Vehicles
  • Homes