Eltel Network selects Blå Coordinator

“Eltel Networks is working in the competitive outsourcing market. So we need too deliver solutions and benefits that are better than our competitors. Otherwise we will be trapped in a “me to” market where the only thing we can compete with is labour price”, Mauri Raitilainen continues

“We decided to always stay ahead of our competition in meeting the new demands of our various customers. To do so we adopted a 360 view on our customers’ current and future demands. In a changing world, we realized that our customer’s requirements would constantly change as well. So we needed a solution with a built-in ability to meet changing demands. A system with built-in agility and flexibility. The common trends of requirements from all our customers in various industries are: - Integration with customers own work order system - On line “real time” status reporting - Evidence of meeting SLAs or not - Invoicing based on “reality” The isMobile solution meets all those requirements. And as the solution is flexible to meet changing future demands from our customers, we will have a lasting competitive advantage. We will always have a strong negotiation position when we compete for new assignments. It a very strong sales pitch to be able to deliver on all customers demands, but also to show that we will fulfil future demands”, says Mauri Ratilainen Eltel Networks is established in 8 countries Number of employee 9 000 Selection of customers: Elisa, Fingrid, Finnish Rail, Fortum, Kainuun Energia, Telenor, TeliaSonera, Vattenfall etcetera.