Vattenfall Services Nordic works with maintenance and services of energy and electrical assets and has used isMobile’s case and work order management system since 2010. The system’s primary business values have varied over time. From focusing on reduced administrative load, the support for planning and the real-time reporting to becoming a prerequisite to deliver according to extensive customer requirements with efficiency and quality. Take part of how the isMobile case and work order management system improves Vattenfall Services Nordic’s customer relationships.
Meet Berndt Larsson, IT & Process Manager at Vattenfall Services Nordic and a customer to isMobile for over 10 years. Vattenfall Services Nordic works with maintenance and services of energy and electrical assets and has used isMobile’s case and work order management system since 2010. Take part of Berndt’s throwback in time, evaluation of primary business value and his view on a long-time partnership.
Öresundskraft selects isMobile AB as supplier of a case management system to support their continued digitalisation and an improved customer experience. isMobile has a long history of providing the energy industry with case and work order management systems and has now further sharpened the support for efficient and secure collaboration with customers and partners throughout the case processes.
isMobile is excited to be part of this extremely advanced project, together with ONE Nordic and Ellevio! Now participating in the work of replacing approx. one million electricity meters to smart meters. It has been a creative and intense collaboration to get a high-performance rollout planning and logistic end-end solution in place with the goal to have the best customer service, efficiency in planning and simplicity in the field work.
The Smart Meter Rollout tool from isMobile together with the close cooperation with Kamstrup has been crucial to the success of this deployment project.
Naturgy (Gas Natural) is one of the largest utility companies in South RegionEurope. Gas Natural selected IBM and isMobile to deliver a real-time mobile work force solution for field forces in Spain. The joint solution is based on isMobile's platform Coordinator together with middleware and services from IBM.