isMobile Coordinator
isMobile Coordinator is a comprehensive case and field service management platform. It is a low code platform for rapid implementation and continuous configuration of business processes and service offerings. isMobile Coordinator integrates with internal and external business systems and serves as a digital hub for secure and real-time collaboration. It enables enterprises to mobilise their field force operations and improve customer service by seamless communication, reduced lead times and increased productivity.
Solutions based on isMobile Coordinator
The solutions based on isMobile Coordinator leverage on prior knowledge and experience with prebuilt processes and work flows ready to be adjusted to specific customer needs.
isMobile Case and Work Order Management
Increase efficiency with a secure collaboration hub and a common game plan for colleagues, customers, partners, and sub-contractors.
isMobile Field Service Management
Empower the mobile workforce and increase operational efficiency.
isMobile Smart Meter Rollout
Take control of massive volume of work and ensure efficiency in large-scale deployment projects.
Key features
A digital collaboration hub for colleagues subcontractors and customers
Mobile work force support with real time information and AI capabilities
Automatic processes and optimised planning
Integration tool connecting internal and external business systems
Factful insights visualised in a dashboard tool with defined KPI:s
A common game plan orchestrating internal and external actors as well as connecting systems
Key values
Increased efficiency
Ensured quality and safety
Improved partner and customer relations
Improved working environment
Reduced environmental impact
Improved profitability
Integrate with internal and external business systems
Ease of integration to existing system landscapes where CRM, ERP and asset management systems often are central, is of great importance. Coordinator Integration Adapter (CIA) is a flexible and ready-go-go integration tool. isMobile Coordinator organises the flow of information between all connected systems and can serve as a complement to previous system investments.
Flexibility built in. Fast track implementation and thrive in change with our low code platform
isMobile Coordinator is easy to install and design. Our low code studio tool has a rapid drag-and-drop functionality, accelerates implementation, and enables continuous development of business processes and service offerings.
Flexibility is built-in to manage specific business needs and ongoing changes in the organisation without time-consuming coding. The studio and administration tool makes it is easy to add, remove or change business processes, report forms, checklists, and validations to support new ways of working.
We recommend a gradual roll-out of your solution together with training to tune according to end-user feedback.
Designed for seamless collaboration and transparency
It´s all about people having the right information in the right time to handle the daily challenges in real-time and over time. isMobile’s technology is designed to increase efficiency and serve the people using the software.
The backoffice creates, plans, schedules, and adjusts work orders and is always updated in real-time.
The assigned contractor gets a go-ahead and information needed to start work and notifies progress in real-time
The end customer is always up to date and participates though booking services and customised dialogue support
The field worker has access to information and facilitating support at site.