Operation and Maintenance Systems for Municipal Infrastructure
Many municipalities have clear goals and plans for operations and maintenance, but lack effective support to ensure that work is carried out as planned. When reporting, documentation, and agreed quality requirements are not embedded in daily operations, follow-up becomes manual, transparency decreases, and management loses reliable control over outcomes, making it difficult to steer operations, follow up on contractors, and report with confidence.
To close the gap between planning and execution, municipalities need a system that connects daily work, reporting, and follow-up in one coherent operational flow. Coordinator is designed to help operating organizations deliver high-quality, cost-effective services. It provides comprehensive support for planning, ordering, execution, and follow-up of operation and maintenance activities across environments and parks, streets, and lighting. The solution is scalable, ensures transparency and reporting, and can be easily integrated with the municipality’s existing systems.
Benefits for the Municipality
More Efficient Operations and Lower Costs
Reduced unplanned outages and extended asset life.Environment and Sustainability
Features for environmental reporting, energy savings, and optimized resource use.Improved Citizen Service
Faster handling of fault reports and increased transparency through digital channels.Mobility and Flexibility
Field staff can update status and documentation directly on-site.
Main Features
Asset Register with Objects and Components
Integrates with GIS to display facilities and objects on a map, facilitating planning and fieldwork.Vendor Management
Manage supplier registers, agreements, service descriptions, service types, and associated SLAs. Includes a portal for work orders, diaries, and technical feedback via a mobile app with documentation, including images.Planned and Preventive Maintenance
Automated schedules for inspections and services, with prioritization based on risk and life cycle analysis.Error Reporting
Integrated with the citizen portal for real-time status updates.Resource Optimization
Dynamic allocation of personnel, machines, and materials to minimize downtime and costs.Documentation and Traceability
Centralized storage of documents, manuals, and history for full transparency and auditing.Insight with KPIs
Standardized reports for finances, environmental goals, and SLA follow-up, plus customizable dashboards.Integration and Digitalization
Supports GIS, financial systems, IoT sensors, and open APIs for smart control and data-driven analysis.
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