Based on Blå Coordinator
In dealing with large-scale projects — such as rolling out smart metering to households nationwide — there are a number of experiences that we see crucial for a winning workforce management solution:
High hit-rate for first appointment - smart planning and customer interaction
Get in control of massive volume of work - handling real-time changes
Efficient Meter switch
Quality Control & Follow-up
Efficient Logistics - plan, monitor and control flow of Smart Meter devices
All our customer experiences are built-in into our full-blown enterprise workforce management solution Blå Coordinator. For high-volume applications like Smart Meter Rollout, we have a specific optimized mobile workforce management package (using necessary Blå base modules) with a predefined workflow for meter exchange. Offered as a cloud service.
