The paradox of improving grid capacity and quality without additional resources
European distribution system operators (DSOs) are increasingly expected to increase grid capacity without compromising on grid quality.
European distribution system operators (DSOs) are increasingly expected to increase grid capacity without compromising on grid quality.
4/4 In times of intense competition, digitalisation and energy transitions, the demand for improved customer experience, digital collaboration, flexibility, and control increases.
Digitisation within the utility industry has many drivers and many opportunities. It will be one of the crucial instruments to handle the climate challenges, to increase the capacity need of clean energy.
3/4 In times of intense competition, digitalisation and energy transitions, the demand for improved customer experience, digital collaboration, flexibility, and control increases.
2/4 In times of intense competition, digitalization, and energy transitions, the demand for an improved customer experience, digital collaboration, flexibility, and control increases.
1/4 Constantly increasing customer expectations and market competition highlights the importance of excellent customer service.