Many of the energy companies' cases require various permits, which often require lengthy processes in several stages. The contractor or the energy company must communicate with many actors during the process and manage an abundant flow of information and documents.
To streamline their case management, all actors in the process need to have access to the information they need at the right time and work according to common processes.
We have become accustomed to a digital customer experience where we can easily check the status in real-time. But when it comes to energy services, expectations often fall short.
isMobiles Mobile Service Management System enables enterprises to mobilise their field force operations and improve customer service by seamless communication, reduced lead times and increased productivity. It serves as a digital hub with a coordinating game plan for secure collaboration between back-office, field workers and end customers, including partner organisations and subcontractors.
isMobile system för arbetsordrar gör det möjligt att bedriva ett säkert och informationsdrivet samarbete mellan kollegor och underleverantörer genom hela arbetsflödet, från registrering av ärenden till fakturaunderlag och validering.
isMobile Smart Meter Rollout är ett väl beprövat implementeringsverktyg för enklare elmätarebyten som hanterar alla faser av ett mätarbytesprojekt med ett effektivt fördefinierat arbetsflöde för storskalig utbyte av smarta mätare.
isMobile system för projekthantering gör det möjligt att planera & organisera projekt. Samt bedriva ett säkert och informationsdrivet samarbete mellan kollegor och underleverantörer genom hela arbetsflödet, från registrering av ärenden till fakturaunderlag och validering.
Ärendehanteringsystem gör det möjligt för företag att mobilisera sin fältarbete och förbättra kundservicen genom sömlös kommunikation, kortare ledtider och ökad produktivitet. Det fungerar som ett digitalt nav med en samordnande spelplan för säkert samarbete mellan backoffice, fältarbetare och slutkunder, inklusive partnerorganisationer och underleverantörer.
2022 has been a particularly eventful year for the energy industry. All actors must now try to understand and navigate a completely new and significantly more complex external situation
….
The rapid economic growth of the Öresund region requires more and more energy at the same time as sustainability requirements are being tightened.
..
Den snabba ekonomiska tillväxten i Öresundsregionen kräver mer och mer energi samtidigt som hållbarhetskraven skärps.
….
It happens that energy companies ask me if it's not enough with all the systems they already have: "It's hard enough as it is to get them to communicate with each other."
Increasing demand is causing more and more energy companies to hire subcontractors to catch up with all matters.
Öresundskraft needed to work more efficiently with its customer cases to deliver more energy and ensure a good customer experience. Now they have implemented…
The lack of energy is on everyone's lips. Sweden only has 20 years to secure the electricity supply and switch to fossil-free. To be able to deliver more and cope with all the new cases this entails, the electricity companies are increasingly collaborating with various external partners.
Entering one of our summer jobs could be a great first step into the job market and an opportunity to start building your career alongside your studies.
Partnership to enhance Tech Mahindra’s AMI Command & Control Center offering with smart metering operations and field service management
We do take pride in being flexible, both regarding our product and as an employer. When Fred Sörgård, an Industrial Engineering and Management student at the Luleå University of Technology joined isMobile for a summer job in 2021 we also came to discuss possibilities for a thesis work.
The isMobile Challenge is about inspiring young people to work with information technology although we at isMobile always end up inspired by the student`s creativity.
isMobile starts a new formal partnership with Sinetiq to enhance the integration to the product platform isMobile Coordinator
Many individuals and entities involved make it harder to keep track of what support and information is needed to assure quality in the field.
