Last year The North Pole was buzzing with activity as Christmas approached. Santa Claus, ever the jolly figure, prepared for the festive season.
But how is AI relevant for utilities or service companies in their field service? isMobile has been working with AI for several years and AI can be applied to Workorder Management/Field Service Management in several ways
Customer experience is becoming an increasingly important competitive tool. We are spoiled with digital interfaces that make it easy to quickly get status and information about our case.
Remote Guidance enables experienced technicians to guide and assist customers and employees remotely as if they were on-site.
Most project plans clash sooner or later with reality. As the boxer, Muhammed Ali said: ”Everyone has a plan until they get punched in the face.”
The energy industry is finding it difficult to recruit technicians with the experience required to be able to perform complex cases and infrequent assignments, which are becoming more and more numerous.
Project management for field service is a process that contains a lot of information, foresight and sharp coordination.
2022 has been a particularly eventful year for the energy industry. All actors must now try to understand and navigate a completely new and significantly more complex external situation
European DSO grid managers are feeling the heat to do more with less. For instance, many are now expected to increase grid capacity by about 10% without compromising on quality or incurring additional employee expenses.
Digitisation within the utility industry has many drivers and many opportunities. It will be one of the crucial instruments to handle the climate challenges, to increase the capacity need of clean energy.
Linnéa grew up outside Stockholm and studied computer science in high school. She knew early on that she wanted to study aeronautics at the university. Nonetheless, after a few years into her studies she discovered her passion for communication platforms and software testing.
Fresh on the table, a new market and customer analysis performed by isMobile enlightens the vision and sheds the light on the need in India for deployment of 250 million smart meters in five years.
isMobile is excited to be part of this extremely advanced project, together with ONE Nordic and Ellevio!
isMobile pushes AI in Field Service Management forward. This is a fact and a part of our long term vision. But how is this done and what does it take to be at the front of new technology? Today, we want to introduce you to our data scientist and machine learning engineer making all this happen at isMobile.
New times require new solutions. Johan Ekblom, European Sales Manager at isMobile, has tested new ways to meet digitally. He strongly recommends to just go for it, to be open and not hesitate to try new technologies and ways to communicate. Hear his thoughts about the new opportunities with digital collaboration.
